The help section will answer any questions that you may have about Maine Memory Network. You can use the navigation bar to the left to access other help pages or scroll down for Frequently Asked Questions (FAQs).
Please use our online form for any questions, comments or suggestions.
Frequently Asked Questions
Do I have to register to use Maine Memory Network? Why should I register?
You are not required to register in order to search the site, and you can access all the images in the Maine Memory Network without an account. When you log in, however, your free user account allows you to save images in albums, create exhibits, save searches, and email groups of images to friends and colleagues.
Why register? Registration allows you to access the "My Album" tools on the website – your personal place to save images to return to later, make online slideshows, and email groups of images to friends and colleagues. The information in your albums is private. Only you can choose to share your albums. Find out more about the My Album tool.
How do I register to use Maine Memory Network?
To register for a new account with Maine Memory Network, click here.
Click here to access the help with registering page.
Do I need to register and login before I can search?
No, you do not have to register to search the site. However, registering is free, and your account will allow you to save images to your personal album, e-mail images to friends and colleagues, and to create your own personal digital albums.
Click here for the help with searching page.
What is an Album (called My Album) ?
Save your favorite images from a search in an album. The images in your album become your personal collection at the Maine Memory Network. It is easy to add, delete, read details and magnify images while viewing your album. You can create as many albums as you need.
Saving images in your album saves you time on your return visits. An album allows you to view a pre-selected group of images and show them to a teacher, student, friend, co-worker, editor or art director. With an album you can also create online slideshow stories.
You will need to register for an account to create an album, so we can save your items and albums for you.
Click here for the help with albums page.
I found an image I really like. Can I use it on my own website?
Except for classroom educatinal use, you may not copy an image off this website or use it without the permission of the contributing organization. Read our policies. The Maine Historical Society will prosecute the theft of images from this site.
I found a picture that I would like to have a copy of. How can I order a reproduction?
If that image is available for sale, it will appear on www.VintageMaineImages.com. Check that site first. Otherwise call our Image Services Coordinator at (207) 774-1822.
I am writing a book about Maine history. How can I get permission to use some of your images?
Most images on this website are available to purchase as prints or scans for publication on www.VintageMaineImages.com. Your Maine Memory Network password will work on that website, which is also maintained by the Maine Historical Society.
Click here for more information about image reproductions.
If you have searched the site and are unable to find an image you are looking for, call (207) 774-1822 x217 or e-mail firstname.lastname@example.org.
If I register for an account, is my personal information secure?
Which browsers are compatible with this site?
Note for America Online users on Macintosh® computers: If you're using AOL version 3, Netscape Navigator version 3, or Microsoft Internet Explorer version 3, you won't be able to reliably access the secure areas of our site. Please upgrade to AOL version 4 or above.
If you're experiencing difficulties accessing certain areas, your computer may not be accepting cookies, or your system may be behind a corporate firewall, which can make accessing secure servers difficult. If you encounter problems, please use our online form to contact us.
Does my browser need to accept cookies?
Do I need any special software to use Maine Memory Network?
Viewing transcriptions of handwritten documents found in the Maine Memory Network requires the Adobe Acrobat Reader, which can be downloaded for free using the link below.
Viewing movies found in the Maine Memory Network requires the Quicktime Player, which can be downloaded for free using the link below.